Dining Host- CPKH Food Service

Position Summary:
Assists patients with their selection of food items from a daily menu and alternate menu that fits the patient's diet order and preference. Collects and reviews patient menus for accuracy. Delivers food trays and snacks and picks up trays, records fluid intake and % eaten after meals. Passes snacks and provides floor stock to unit pantries.

Qualifications:
ADDITIONAL REQUIREMENTS

• Use of usual and customary equipment used to perform essential functions of the position.
• Work may occasionally require travel to other Carle Health facilities/hospitals.
• Required to drive your own vehicle for business purposes.

• Basic reading skills
• Basic writing skills
• Basic oral skills

• Ability to respond appropriately to customer/co-workerInteraction with a wide variety of people.
• Maintain confidential information.
• Ability to communicate only the facts to recipients or to decline to reveal informationAbility to project a professional, friendly, helpful demeanor.

• Basic computer knowledge: Uses word processing, spreadsheet, e-mail application, and web browser.
• Comfortable within a Windows OS and learning new applications.
• Experience with a computer program/software for food service
• E-mail client

Essential Functions:
MANAGES THE PATIENT MENU PROCESS:

• 95% accuracy on menu audits per diet order and departmental policies and procedures.
• Turns in menus on time.
• 100% face to face visit with patient and/or family, evidenced by a random audit (likes and dislikes known and reported to team).
• Attends meetings and/or read minutes to be aware of information given at food-tech meetings.
• Attends 6-8 hours of Carle Health or department education per HRD guidelines

DELIVERS AND COLLECTS PATIENT FOOD TRAYS PER DEPARTMENTAL POLICIES AND PROCEDURES:

• Delivers trays to patient's bedside per Delivery Schedule.
• Delivers nourishments to patient or makes arrangements for patient to receive.
• Documents 100% of patients intake and fluid intake on patient's record.
• Documents 100% of calorie count intakes, researching when not completed, turn in to dietitians daily.
• Delivers late trays of special orders/requests/changes in orders as needed

MAINTAINS UNIT KITCHENS, FLOOR STOCK, AND REFRIGERATORS:

• Inventories and distributes floor stock daily, according to established deadlines.
• Rotates floor stock and maintains light housekeeping of refrigerators, counters, and drawers on the nursing units and other designated lounges or pantries.
• Documents refrigerator temperatures daily and ensures the receipt of documentation for Quality Improvement each month.
• Maintains and ensures a safe, clean, sanitary and organized environment utilizing gloves, hairnets, proper cleaning materials, proper temperatures for food service (cold and hot foods), etc.

MANAGES INFORMATION IN THE OFFICE:

• Keeps manual kardexes up to date with daily/hourly changes from the doctor's orders, patients' requests, and dietitians' orders. Manual kardexes include the floor kardexes and the nourishment record.
• Tallies all items for food preparation by established deadlines to include foods that are not on the menu or the alternate menu using tally forms, including all late additions, changes or discharges.
• Follows the write-in procedure daily.