Identity & Access Manangement Supervisor

Position Summary:
Supervises a team of Identity and Access Management Specialists through all phases of network account provisioning, de-provisioning, as well as creation and management of access profiles in the role-based access system. Assists the Manager of Information Security in assigning workload to the Identity and Access Management team, monitors progress, reports progress to department leadership, conducts performance reviews, and serves as a resource for team members. The Identity and Access Management Supervisor has responsibility for ensuring adequate staff coverage when team members are absent and will fill in as needed to ensure timely completion of the request queue.

Qualifications:
EDUCATIONAL REQUIREMENTS
Associate's Degree in Information Security, Information Technology, or Related Field or Experience in Lieu of Education -

CERTIFICATION & LICENSURE REQUIREMENTS
Certified Identity and Access Manager (CIAM) within 1 year.

EXPERIENCE REQUIREMENTS
Three (3) years of experience in an Information Security, Information Technology or Identity and Access Management role, with minimum education requirement of an associate degree. OrMinimum five (5) years� experience in related field without education.Prior experience in a Team Leader or Supervisor role is preferred.

SKILLS AND KNOWLEDGE
Extensive experience with account provisioning for networks and applications. Knowledge of industry best practices and frameworks for user account security and role-based access controls. Able to help the Identity and Access Management team move in new directions technically, as directed by Information Security management. Ability to supervise, mentor, and coach staff members. Ability to interact and communicate effectively in collaboration with cross functional teams throughout the enterprise.

Essential Functions:

• Directs, motivates, leads and empowers Identity and Access Management staff in the successful performance of their duties and responsibilities while encouraging innovation.
• Must possess a strong technical background with a solid understanding of user account provisioning concepts such as "principle of least privilege". The Identity and Access Management Supervisor serves as the primary resource for access related questions or concerns.
• Ensures Identity and Access Management processes and procedures adhere to regulatory requirements, best practice security frameworks, and organizational security policies.
• Monitors and reports on key metrics for team performance, and develops initiatives for process improvement and performance enhancement where needed.
• Oversee daily work load, ensures quality standards are met by the team, and reports on progress regularly to management.
• Conducts regular employee rounding and annual performance evaluations.
• Oversees process for career planning and development, individual skill assessment, and continuing education requirements.
• Provide backup for Identity and Access Management team members as needed to maintain timely completion of the request queue.
• Primarily responsible for the creation and maintenance of user access profiles in the profile management system. Additionally, the Supervisor will work with leadership throughout the organization to ensure access profiles are correct.

• Adhere to Carle's behavior standards, as well as the behavior standards set for the department by the Director and Manager of Information Security.
• Must be highly self-motivated and possess strong interpersonal skills with the ability to resolve conflict and motivate team members.
• Ability to communicate effectively with various levels of leadership throughout the organization.