Secretary-Anatomical Path- CMH Laboratory

Position Summary:
The Lead Pathology Secretary directs the daily workload performed by the Pathology Secretaries ensuring that the department provides exceptional support to the Department of Pathology and to the pathologists.

Qualifications:
EXPERIENCE REQUIREMENTS
2-4 years of experience in a Pathology Laboratory Setting.

ADDITIONAL REQUIREMENTS

• Computer Skills Intermediate computer knowledge: Ability to troubleshoot minor problems within a Windows OS, operates within a network environment, uses spreadsheet, database, and word processing and internet applications proficiently. Learns new applications without difficulty and is able to aid others in immediate work area with computer questions.
• MS Office Apps
• Web Browser

SKILLS AND KNOWLEDGE
Required English Skills Intermediate writing skillsIntermediate oral skillsCommunication Skills Ability to respond appropriately to customer/co-workerInteraction with a wide variety of peopleMaintain confidential informationAbility to communicate only the facts to recipients or to decline to reveal informationAbility to project a professional, friendly, helpful demeanor

Essential Functions:

• Key Accountability Demonstrates technical skills required to operate and serves as resource person for office equipment utilized in Anatomic Pathology secretarial area. * Utilizes the Voicebrook system for transcribing Pathology reports. * Assists Pathologists in troubleshooting Voicebrook issues. * Operates efficiently the computer, fax machine, standard typewriter, copy machine and printers. * Understands and utilizes the various phone features * Notifies the appropriate individual or department when there are equipment failures or problems * Serves as the resource person for troubleshooting/problem solving equipment, Voicebrook, etc.
• Key Accountability Demonstrates ability to distribute workload to assure accurate processing, transcription, billing and reporting of Anatomic Pathology cases. * Prepares, transcribes, bills, scans, faxes and files anatomical pathology tissue reports, flow cytometry reports, autopsy reports. * Sends tissue for stone analysis and monitors results. * Refers appropriate materials for outside consultations; follows up on outstanding reports; bills appropriately. * Distributes reports of referred testing to pathologist for review; * Always checks for previous anatomical pathology work by looking history in LIS * Checks for and prints clinical information from the HIS as requested. * Checks patient information for accuracy * Charges and credits all patients' specimens. * Scans in attachments and files * Constructs the report correctly adhering to transcription procedure; utilizes editing skills to ensure the report is accurate * Transcribes at an acceptable speed (125 lines per hour) when Voicebrook recorder is used as opposed to front-end dictation * Checks to make sure all reports have been verified by the pathologist. * Oversees preparation, transcription and distribution of anatomical pathology reports. * Ensures workload is being handled efficiently and directs team members as needed to reallocate resources. * Acts as the primary liaison with the Pathologists, assuring physician priorities can be met by the Pathology Team.
• Key Accountability Demonstrate technical skills required to perform all duties in the anatomic pathology section. * Prepares pathologist's correspondence * Formats and updates the pathologist's daily and call schedule as required (if assigned); distributes appropriately. * Types consultations per pathologist's request * Distributes ER/PR/HER-2/neu results * Performs miscellaneous typing as needed * Copies and collates pathology surgical reports for pathologists to present to tissue committee, if assigned. * Pulls randomly selected cases for pathology surgical review as part of the QA process, if assigned. * Supports QA process by providing other clerical functions as required. * Provides clerical duties to support the laboratory * Oversees department resources and ensures pathologists are adequately supported. * Provides training to current and new staff as needed.
• Key Accountability Insures smooth and efficient daily operations. * Coordinates work schedules to ensure coverage, adjusts as needed to meet the department and pathologists needs. * Trains employees and evaluates their competency * Acts as a resource for the department and assists coordinator in evaluating processes for the best workflow, maximizing efficiencies and minimizing errors. * Writes and updates policies and procedures * Ensures all training material is up to date. * Solely responsible for collecting and collating paperwork associated with autopsies and assuring each autopsy has a unique and complete file * Contributes ideas and assists in implementing changes to insure cost-effective operation of the department. * Supports co-workers by assisting in department support activities; restocks supplies, orders supplies when inventory is low, completes, packages older reports to be sent to the warehouse * Answers the phone and provides AP information as needed; accurately d