Certified Medical Assistant - CMA Digestive Health

Position Summary:
The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly.

Qualifications:
EDUCATIONAL REQUIREMENTS
High School Diploma/Equivalent

CERTIFICATION & LICENSURE REQUIREMENTS
Basic Life Support (BLS) AND Certified Medical Assistant (CMA) OR Registered Medical Assistant (RMA). Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) from the following certification bodies: National Health Career Association (NHA), National Association for Health Professionals (NAHP), American Medical Technologists (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT), American Allied Health (AAH) or The American Registry of Medical Assistants (ARMA). In addition, this certification requires: Successful completion of a Registered/Certified Medical Assistant (RMA / CMA) program OR Successful completion of Carle/Parkland Certified Medical Assistant (CMA) Academy.

EXPERIENCE REQUIREMENTS
None Specified

SKILLS AND KNOWLEDGE
Capacity to learn and retain information. Strong customer service skills. Compassion and caring in dealing with others. Ability to operate office equipment. Proficiency in basic computer skills.

Essential Functions:

• Rooming patients: Collecting pertinent information regarding the patient's chief complaint, family history, social history, surgical history, and medication reconciliation upon arrival for a patient visit.
• Telephone Interactions: As directed, completing necessary telephone communications with patients, families, pharmacies, and/or other health care facilities. Gathering information and maintaining patient information via telephone per department specific processes and policies.
• Administrative tasks including, but not limited to,prior authorizations, scheduling appointments, verification of benefits, and coordination of referrals and testing.
• Office procedures as directed and per department specific competencies. May perform procedures such as breath tests, assist with flex sigmoidoscopy procedure, assist with HRA, assist with rectal US, glucose POC and A1C POC.
• Provide patient with written instructions regarding procedures, medications, or follow up instructions at the direction of the provider. CMA staff may retrieve and provide condition specific education from the internet, internal website, or printed materials per the provider directions and orders.
• Administer medications per the provider order.
• Provide assistance with prescription medication refills per department protocols. Call medications into pharmacies, notify patients of refills, and documents actions within the EMR per provider orders.

• Generates result notes
• Initiates and performs breath tests
• Administers vaccines and other injections as indicated
• Provides patient instructions
• Performs prior authorization process
• Preps charts for visits and procedures
• Assists with minor procedures such as flexible sigmoidoscopy, rectal ultrasound and high resolution anaoscopy
• Performs and maintains competency of high level disinfection and sterilization processes