Medical Assistant

Position Summary:
Under the direction of a health care provider, Medical Assistant Non-Certified, is responsible for the delivery of patient care that promotes the safety and well-being of our patients.

Qualifications:
EDUCATIONAL REQUIREMENTS
H.S. Diploma/GED in required if work is performed in a complex CLIA lab.

EXPERIENCE REQUIREMENTS
Computer data entry experience.

ADDITIONAL REQUIREMENTS

• Use of usual and customary equipment used to perform essential functions of the position.

SKILLS AND KNOWLEDGE
Writes, reads, comprehends and speaks fluent English.
Multicultural sensitivity.
Microsoft Office - basic computer skills.
Customer/patient focused.
Critical thinking skills using independent judgment in making decisions.
Strong interpersonal skills.
Strong verbal and written communication skills.
Ability to work as a team member.
Ability to understand and apply guidelines, policies and procedures.

Essential Functions:

• Clinical Excellence/Patient Care

  • Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures.
  • Demonstrates competence in the clinical skills necessary to carry out assigned job duties.
  • May be required to draw and collect blood and other samples from patients and prepare specimens for laboratory analysis.
  • Administer ordered medical and/or vaccines.
  • Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status.
  • Schedule referrals for patients with specialist or outpatient as requested by the provider.
  • Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-10 coding.
  • Provide appropriate and timely documentation in the patient's electronic health record using standardized workflows and processes.

  Development and Patient Education

  • Answer questions and provide teaching to patients and family members.
  • Thoroughly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps, as appropriate to scope and licensure.
  • Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization's intranet site.
  • Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.
  • Maintain compliance and behave in a manner consistent with all policies and procedures, including but not limited to Compliance, HIPAA and personnel workplace rules.
  • Behave in a manner consistent with all Compliance and HIPAA policies and procedures.
  • Maintain regular and consistent attendance at work.
  • Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
  • Balance team and individual responsibilities; be open and objective to other's views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
  • Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office